ServiceNow for Slack integration

12uy
Mega Sage

‎07-25-2023 03:04 AM

 Hello Guys, 

 

I am looking for a way to integrate ServiceNow with Slack. In a channel, I want to be able to search for a record in a ServiceNow table and display the details of that record in the channel, and allow channel members to comment on the record. Can you help me with this?

I want to do something similar to the find and share a record function of the ServiceNow for Slack app. But it doesn't display the record details.

 

Thanks!

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12uy
Mega Sage
In response to Community Alums

‎07-25-2023 06:23 PM

Thank you for your answer!
I have used ServiceNow for Slack, but I want to display an additional field outside of it.
For example: I want to replace the short description field with the description field!

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