ServiceNow Learning 88: Restart a Flow in ServiceNow!!

[Shamma Negi]

Hi All,

When you have your flow running and it stuck on "Waiting" state. You see 2 buttons/UI Actions on the Flow Context table.

1. Restart Flow
2. Cancel Flow

If you want to restart a flow with the same inputs' values. Please go to context record of the flow and click on "Restart". This will restart the flow with the same inputs values provided before.

Cancel - It will cancel the flow context then you have to start the flow again by triggering the flow conditions.

Hope it helps.

I hope this article helpful. Please mark it as helpful and bookmark if you like it.

Regards,

Shamma

[Matt Hernandez]

I'm on WashDC version and we don't have UI actions for that.

[Mark Roethof]

You don't have these?

[Matt Hernandez]

Ah, my bad, I only checked the UI actions table and searched for *flow
as I was searching for the names that the OP wrote. I see now that they don't say that on the actions. I do see them now. Thanks!

[VagelieK]

Is this doable for flows that incorrectly error out or 'complete' incorrectly?  I see the two buttons in question, but the flow itself is complete.  Is this intended?  Do there need to be conditions in place for these buttons to ONLY show when the flow is in a waiting state, not a completed state?