ServiceNow Not Honoring Sort By Sequence Number

[jmiskey]

I have a Record Producer which has a Variable that is a Lookup Select Box.  All the values are stored in the OOTB Choice table (sys_choice).  I am trying to make the values sort by the Sequence number in the drop-down box, but it is not working.  It seems to be ignoring it, and sort it by alphabetical order, no matter what I do.

First, here are the three entries in the Choice table:

And here is how I have set-up the Variable in the Record Producer:

And here is what I see when I select the drop-down box on the Service Portal:

I also have tried setting the "Variable attributes" property to "ref_auto_completer=AJAXTableCompleter,ref_ac_order_by=sequence" and tried leaving it blank.  No matter what I do, the options are always presented in alphabetic order, as shown above.

How do I get it to list these values in Sequence number order on the Service Portal?

Thanks

[Brad Bowman]

Yes, I haven't found or seen a way to change the sort order of list collector results or values - whether they are in the native UI Available/Selected slushbucket view or when using the glide_list attribute or in Service Portal where they appear like List fields.

[DeltekDev]

This did not work for me on the Lookup Select Box of sys_choice.

javascript: "element=leave_type^name=sc_req_item^inactive=false^dependent_value="+current.variables.entity_country+"^ORDERBYsequence";

[Jason_DaSilva]

Sorry to bring this back up a year later, but seems that this does not completely work.  I have set this for 2 fields on my record producer catalog item.  When I run this on the portal, it works initially.   The form they have me creating is long, about 25 question fields.  As I work through testing it, I will go to make a selection on a non-sorted list box, and the form will pause for 2 seconds.  After that, if I go back to the fields that I had sorted, they are no longer sorted by sequence, they revert back to sort by label.