Set choice list value from a UI Page

[palmen]

I'm trying to set a value in a choice list field (On Hold reason) on the incident form with the value I select from a UI Page.

I'm new to jelly and these kind of stuff so I assume it's something easy I'm missing here.

Everything works fine, except the new value is never saved.

I get the value and it's returned to the incident form.

The page reloads and the previous value is still present in the "On hold reason" field. Before it reloads I can see the new value there for a split second

This is what I'm working with

A Ui Action displaying a glide dialog window

function onHold2(){
   var gdw = new GlideDialogWindow('on_hold_reason');
   gdw.setTitle('Chose an On hold reason');
   gdw.setSize(400,300);
   gdw.setPreference('title', 'A New Title');
   gdw.render();
}

My UI Page looks like this

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
   <g:ui_form>
   <g:ui_choicelist name='HoldReason' table='incident' field='hold_reason' />
   <br />
               <br />
   <g:dialog_buttons_ok_cancel ok="return updateOnHold()"/>
   </g:ui_form>
</j:jelly>

Client script on the UI Page

function updateOnHold() {
   //Gets called if the 'OK' dialog button is clicked
   GlideDialogWindow.get().destroy(); //Close the dialog window
   var reason = gel('HoldReason').value;
   g_form.setValue('hold_reason', reason); //Set 'On Hold Reason' field with the chosen reason
   g_form.save();
}

Processing script on UI Page

// redirect back
var urlOnStack = GlideSession.get().getStack().bottom();
response.sendRedirect(urlOnStack);

[geoffcox]

Your function updateOnHold doesn't make much sense?

I'm not sure what form the element "HoldReason" is on. I suspect it's on your dialog window, but you just destroyed the dialog window before you tried to load the HoldReason. Also, your updateOnHold function isn't returning true.

Having said that, I think calls to "g_form", even from the dialog window, actually address the underlying glide form.

My dialog boxes use "document.getElementByID('<element name') to retrieve values from elements on the dialog window, and they use g_form.setValue('<field name>',<value>) to set the fields on the underlying form.

Then I call gsftSubmit(gel('sysverb_update_and_stay')) so that the changes on the underlying form will be saved upon return. Maybe this is the same as g_form.save(), but I'm not sure.

The the last thing I do before returning "true" is to destroy the dialog window.

So here, for example, is a fully working onSubmit function for a dialog box that is asking the user for three things: A user, a release, and some comments:

function onSubmit() { 
   var ic = document.getElementById('issue_comments');
   var iu = document.getElementById('user');
   var tr = document.getElementById('QUERY:u_released=false');
   if((iu.value == '') || (iu.value == 'undefined')) {
           alert("Please select a user.");
           return false;
   }
   else {
           g_form.setValue('assigned_to',iu.value);
           g_form.setValue('u_targeted_release',tr.value);
           if (ic.value.length > 1) {
               g_form.setValue('u_comments',ic.value+'');
           }
           g_form.setValue('u_status','Open');
           gsftSubmit(gel('sysverb_update_and_stay'));
           GlideDialogWindow.get().destroy();
           return true;
   }
}

[palmen]

I've tried with the following but with the same result, the field value is set but never saved

function updateOnHold() {

   //var reason = gel('HoldReason').value;
   var reason = document.getElementById('HoldReason');
   alert(reason.value);
   g_form.setValue('hold_reason', reason.value); //Set 'On Hold Reason' field with the chosen reason
   gsftSubmit(gel('sysverb_update_and_stay'));
   GlideDialogWindow.get().destroy();
   return true;
}

The alert is showing 2 (which is what I expect)

[palmen]

Can you share the html code as well?

Maybe there is something different between how it works with a choice list compared to text field or reference field?

[Abhinay Erra]

I don't think you need g_form.save() in the client script. Take that out and see if it works