Set default language to login page

DaiNT21
Tera Contributor

Hi everyone.

I want to set default language to Japanse when login page.

DaiNT21_0-1691379654384.png

 

I was set System Localization to ja, but system is not apply

DaiNT21_1-1691379663405.png

Can you help me resolve the issue. 

Thanks

 

1 ACCEPTED SOLUTION

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

I had the same issue recently and it was not clear how to fix, but I think I have the solution. 

 

Find the user named 'guest' in the user table. 

Set the user's language to the one you want on the login page. Do not select the System language, even if it is the same. 

 

DaleNow_0-1691765924150.png

 

Clear the cache (cache.do). 

 

Please mark helpful if this works for you. 


--------------------------------------------------
Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
YouTube: https://www.youtube.com/@starlordnow

View solution in original post

7 REPLIES 7

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @DaiNT21 

By default, the login page will be default system language. (or user preference language if it is set)

If you want to set the system language to Japan.,

 

Navigate to System Properties

open property "glide.ui.default.language".

In the "Value" field, enter the ja

 

refer below link where Alex explains the system behavior:

https://www.servicenow.com/community/developer-forum/how-can-i-configure-default-language-at-sign-in...

Please mark the answer as correct solution and helpful if helped.

 

Kind Regards,

Ravi Chanda

Sorry. I have added your property to system, but login page is not change to ja language.

 

DaiNT21_0-1691551753968.png

- Go to login page, the default language is en.

DaiNT21_1-1691551913873.png

 

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

I had the same issue recently and it was not clear how to fix, but I think I have the solution. 

 

Find the user named 'guest' in the user table. 

Set the user's language to the one you want on the login page. Do not select the System language, even if it is the same. 

 

DaleNow_0-1691765924150.png

 

Clear the cache (cache.do). 

 

Please mark helpful if this works for you. 


--------------------------------------------------
Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
YouTube: https://www.youtube.com/@starlordnow