Set default view to all ITIL users
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‎11-03-2016 09:26 AM
Does any one know how to set "default view" for itil user?
If the user is having ITIL role, default view would be the "default view". Can i do this in only one view rule? What i understand is i need to create view rule for each and every table, can i do this in one single view rule?
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User Interface (UI)

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‎11-03-2016 09:42 AM
This article might help: http://wiki.servicenow.com/index.php?title=Restrict_Form_Views_by_Role#gsc.tab=0
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‎11-03-2016 09:45 AM
Hi varun,
As i know, one view rule is applicable for one table. So you have to create every form.
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‎05-12-2017 12:46 AM
Hi all,
If i want view--->default view option should be visible in list control and additional actions for ITIL users.I don't want mobile view,selfservice view etc as options
how to achieve this through ui macros.