Set workflow timer to a specific date

[Cirrus]

Hi,

We are using an order guide where employees can submit some information against various items selected. The order guide would be available in the portal for say two weeks, and users can submit their order any time during this period. The first step in the workflow is a 'wait' condition, as we want all submitted requests to progress on a specific day by sending a notification to key stakeholders. 

So for example, user A submits an order on 1st, user B on 3rd and user C on the 4th. Their requests are held until the 20th and then emails are sent.

Timers and wait conditions appear to be relative to a date field within the item, or a set duration, but that means that the notifications would be sent on 20th, 23rd and 24th, which is not what we want.

Is there a way to specify the 20th in the workflow only and have all executions wait until that date?

[Community Alums · Accepted solution]

Hi @Cirrus ,

You can refer to this thread:  https://www.servicenow.com/community/developer-forum/timer-in-workflow-based-on-variable-date-does-n...

[Cirrus]

Thanks Sandeep. I have added the time to the workflow, but also added a hidden close date field on the order guide (I am thinking this may have to be an unavoidable manual step. Will let you know if this has worked later

[Cirrus]

Sandeep, that works perfectly. We can work around setting the date as a hidden variable

[Community Alums]

@Cirrus Exited to see i could help you