setDisplay not working in client script

[Rakesh50]

Hi,

I'm trying to hide the created and created by fields on newly creating record in custom scope table. It is not working.But when i applied setVisible, those fields are hidden but space is creating on the form. Is this scope issue ?

g_form.setDisplay('sys_created_on', false);
g_form.setDisplay('sys_created_by', false);

[Rakesh50]

@Ankur Bawiskar I have attached the screenshot please check and propose me the solution

[ChrisBurks]

If the use case is simply for those two fields to be hidden only when the form is new, you could try using a UI Policy.
Since the use case is on a new creation of the record, the condition would be when the "created" and "created by" fields are empty; no script needed.

[Rakesh50]

@ChrisBurks  Tried your suggestion but ui action was not inserting

[palanikumar]

Hi,

g_form.setDisplay function always leaves the blank space in the standard UI view. it will work fine in Service Portal view. You can use UI policy to fix this issue