Show Custom CI Classes on Navigator

rah dev
Tera Contributor

Hi Community,
Good Day!
There is a requirement to show custom CI classes on filter navigator.

Actually some CI classes (Principal classes and others) created via CI Class Manager but these are not showing when we're searching on filter navigator. Need to show them!

Thanks

1 ACCEPTED SOLUTION

Hi @rah dev ,

 

Ignore my previous reply, that was for different thread. 🙂

 

Follow below step.

1. Navigate to Application menu and create new menu.

RunjayPatel_1-1730279203600.png

 

 

2. Navigate to module and create new module.

RunjayPatel_2-1730279270542.png

 

Select your table name instead on Incient.

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: ServiceNow With Runjay
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

5 REPLIES 5

Runjay Patel
Giga Sage

Hi @rah dev ,

 

In order to display in navigator you need to create Menu and module for your created table.

If you have created it through "CI Class Manager" then it wont create by default menu for you. You need to create it explicitly.

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: ServiceNow With Runjay
LinkedIn: https://www.linkedin.com/in/runjay

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rah dev
Tera Contributor

Hi @Runjay Patel, will you guide me the steps

 

Hi @rah dev ,

 

Open incident and select software.

RunjayPatel_0-1730275810520.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: ServiceNow With Runjay
LinkedIn: https://www.linkedin.com/in/runjay

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rah dev
Tera Contributor

@Runjay Patel, working on your recommendation, after it is successfully done, surely thumbs up and mark helpful!