show field only on RITM only not on the portal

[tushar_ghadage]

Hi @all

I want to add a field but show that field on the RITM level only not on catalog form on portal 

so, for that I have created a UI policy without any condition and added the Ui policy action making visible true for the field 'x' in UI policy.

but it is showing it on the catalog form as well on the portal.

I have tried changing the order as well, but it didn't work.

do help !!

[Dr Atul G- LNG]

Hi @tushar_ghadage 

https://www.servicenow.com/community/developer-forum/variable-only-visible-on-ritm-level-not-on-the-...

[Ankur Bawiskar · Accepted solution]

@tushar_ghadage 

If you are talking about showing variable only on RITM and not on catalog form during submission, then do this

1) Create catalog UI policy which applies to Catalog item and Hide it using UI policy action

This will ensure the variable is hidden only on catalog form during submission

Note: Remember this variable should not be mandatory

If my response helped please mark it correct and close the thread so that it benefits future readers.

[tushar_ghadage]

thank you sir got it resolved 

[jcmings]

Can you mark the variable as hidden? You'd open up the catalog item (sc_cat_item.list) and then locate the variable. In its record, check the box for Hidden. It should no longer appear.