Show/hide fields based on logged in user assignment group

Raksha6 · ‎03-12-2020

Hi Community, I'm working on a catalog item request with the below requirements. My client script isn't working in the Service Portal and I believe it's because I need to use GlideAjax instead of GlideRecord. I'm on a deadline, so any input would be greatly appreciated. Thank you.

Show 'Assigned To' variable if logged in user is a member of 'Facilities' group
Show 'Close Notes' variable if logged in user is a member of 'Facilities' group
Hide Assigned To and Close Notes variables if logged in user isn't member of Facilities group

onLoad Client Script:

function onLoad() {

var userID = g_user.userID;

if (GetGroupMembers(userID) == true){
g_form.setDisplay('variables.assigned_to', true);
g_form.setDisplay('variables.close_notes', true);
}
else{
g_form.setDisplay('variables.assigned_to',false);
g_form.setDisplay('variables.close_notes', false);
}
}

Ankur Bawiskar · ‎03-13-2020

Hi,

Okay so this is for catalog client script and on the catalog item view while submitting the request; in this case display business rule won't work;

you would require to create script include and use GlideAjax in onload client script

Script Include Below:

var u_userInfoAjax = Class.create();
u_userInfoAjax.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	getGroupMembership: function(){
		var user = gs.getUserID();
		var gr = new GlideRecord("sys_user_grmember");
		gr.addQuery('group.name', 'Facilities');
                gr.addQuery('user', user);
                gr.query();
                return gr.hasNext();
		
	},

	type: 'u_userInfoAjax'
});

Client Script:

function onLoad(){

var ga = new GlideAjax('u_userInfoAjax');
ga.addParam('sysparm_name', "getGroupMembership");
ga.getXMLAnswer(function(answer){

if(answer.toString() == 'true'){
g_form.setDisplay('assigned_to', true);
g_form.setDisplay('close_notes', true);
}

else{
g_form.setDisplay('assigned_to',false);
g_form.setDisplay('close_notes', false);
}

});

}

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Yogi3 · ‎03-12-2020

Try below

function onLoad() {

var userID = g_user.userID;

if (GetGroupMembers(userID)){
g_form.setValue('variables.assigned_to', 'true');
g_form.setValue('variables.close_notes', 'true');
}
else{
g_form.setValue('variables.assigned_to','false');
g_form.setValue('variables.close_notes', 'false');
}
}

Raksha6 · ‎03-12-2020

Thanks for the response, but this script didn't work for me.

Ankush Jangle1 · ‎03-12-2020

Hi,

You can use Display Business rule to check that user is member of Facilities group

g_scratchpad.user =gs.getUser().isMemberOf('Facilities');

And in OnLoad Client Script

if(g_scratchpad.user==true)

{

g_form.setDisplay('assigned_to', true);
g_form.setDisplay('close_notes', true);

}

else

{

g_form.setDisplay('assigned_to', false);
g_form.setDisplay('close_notes', false);

}

Please mark it is Helpful/Correct if it Help you.

Thanks and Regards,

Ankush.

Ankush Jangle1 · ‎03-12-2020

And One more thing in catalog client script UI Type should be ALL so that it will work on Service Portal

Thanks and Regards,

Ankush.