Show Workflow not appearing on Change record

[sbeginner]

Hi All,

I have a Change record that is not creating Change tasks. I need to check where the WF is stuck and why it is not creating tasks. But on my Change record there is no 'Show Workflow' related link. How can I go about this, Please help!

[Ankita19]

Hi,

You can check in workflow editior for Change .

Open the workflow in the workflow editor and use the menu to select Properties -> check condition of work flow(see that it matches the condition of your record.)

[Sagar Pagar]

Hi,

Make sure your workflow for change request is active and published.

Also, check the conditions in properties.

Also, take  a look at supportive kb -

We are not able to see the "Show Workflow" related list option for some change requests 

Thanks,

Sagar Pagar

[Saurav11 · Accepted solution]

Hello,

Go to the UI action of change request and check for "Show workflow" UI action.

Check for the condition in the UI action. The OOB condition is as below which says the the CR should not be a new record and should have a workflow attached to it only then it will show workflow:-

!current.isNewRecord() && (new Workflow().hasWorkflow(current))

Check in the condition has been updated in your instance.

Please mark my answer as correct based on Impact.

[Jugmaz]

First you need to make sure that you have one for the Change:

Workflow -> History

If you don't have there workflow for Change, then go and check why it hasn't started - other replies will tell you how!