Sidebar chat not showing in Activity Stream when posted

SN Newbie
Tera Expert

Hi all, 

 

We have upgraded to Vancouver in our Dev environment. In testing out the new features, I realized our sidebar chat is not posting to the activity stream when instructed to do so. 

 

I posted this message to the Activity Stream but nothing appears:

 

SNNewbie_3-1696263340465.png

 

 

I checked Sys Properties and confirmed Sidebar is listed. 

 

SNNewbie_0-1696263007595.png

 

I also confirmed that the Activity Stream filter does not exclude either option as well. 

SNNewbie_1-1696263171880.png

 

Has anyone noticed any similar behavior and if so, what was the fix? Thanks!

 

 

1 ACCEPTED SOLUTION

Hi Julien,

 

Have you checked to see if it is showing in Workspace? What I have found is that Sidebar activity will not show in UI16 which is what most of our customers use. Sidebar discussions will only appear in Workspace. This is SN's way of pushing users towards Workspace and away from UI16 (per SN employee at our last SNUG).

 

Unfortunately, due to this, we had to disable the feature entirely. 

View solution in original post

9 REPLIES 9

Hi Sumanth,

Thanks for your help but I had already tried that. Unfortunately it wasn't it.

Have a great day.

Hi Julien,

 

Have you checked to see if it is showing in Workspace? What I have found is that Sidebar activity will not show in UI16 which is what most of our customers use. Sidebar discussions will only appear in Workspace. This is SN's way of pushing users towards Workspace and away from UI16 (per SN employee at our last SNUG).

 

Unfortunately, due to this, we had to disable the feature entirely. 

Indeed, that's what we noticed too.

Thx for your reply.

You can still have the discussions, just not added to the activity stream, no?

Yes, discussion is there, but when trying to publish some stuffs to the activity stream, it just doesn't show outside of workspace scope