Sidebar Discussion in Classic UI

PhuPhamXuan · ‎03-26-2025

Hi Community,

I have the requirement to bring the discuss button and sidebar discussion into classic UI and apply it to any form (For example: Incident) without using the sidebar discussion in Workspace. Is there any solution to help me with this? Thanks a lot!

If you have the document or community doc, please refer for me.

Thanks and Warmest Regards!

Ankur Bawiskar · ‎03-26-2025

@PhuPhamXuan

It's not available for classic UI.

It's available only for Workspaces

Using Sidebar

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG · ‎03-26-2025

Hi @PhuPhamXuan

It’s not possible, but instead, ask the user to set this preference to "ON" so that the navigation bar appears whenever any form is opened.

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Dr. Atul G. - Learn N Grow Together
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Ankur Bawiskar · ‎03-26-2025