Skipping approval in the workflow if tech owner/deputy is the same as business owner/deputy

New user1212
Tera Contributor

Hi,
I need help creating a workflow.
The workflow is supposed to work in such a way that first approval is required from the Line Manager, then from the Tech Owner/Deputy and then from the Business Owner if he is different from the Tech Owner/Deputy (in this case, if they are the same, approval for the Business Owner/Deputy is to be omitted to avoid repeated notifications for the same person)

Unfortunately, we have the same people entered as Technical Owner and Business Owner and the same for Technical Owner Deputy and Business owner deputy.
I tried to do it as below, but I still get double approval requests. Any ideas?

Newuser1212_0-1715264100695.png

Newuser1212_1-1715264120934.png

 

 

 

7 REPLIES 7

I tried in this way... 😞

Newuser1212_0-1715271002915.png

 

why do you have so many conditions? can you write them all down? it seems like they are truncated and unreadable.

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I tried to set the conditions to skip approval if the users are the same