Slow loading table only for one specific user

miriB
Tera Contributor

Hi,
I am having issue with loading filtered table. It takes 3 minutes to load or won't load at all. However this only happen with my user. When impersonating someone else it takes seconds.

What the issue could be?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @miriB 

 

might be cache issue. Try to clear browser cache and instance cache for that user.

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Sandeep Rajput
Tera Patron
Tera Patron

@miriB You need to check a couple of things to see where exactly the issue lies.

1. Check if there are any query business rule running on the table which is causing delays in the list load

2. Check if the proper indexes are created on the table on the fields used in the filters. If the indexes are not present then the list will load slowly.

3. Check if there are too many OR queries used on non indexed fields this will cause the list to load slowly.

4. See if you can create a filter (e.g. created on today) to only load those records initially which created today only. This filter is usually applied on large tables (e.g. System log) to show only the latest data and not to load data from past initially.

 

Hope this helps.