Software spend Detection Module is not visible under Application Navigator on personal instance.

[kaushal_snow]

[Harish Bainsla]

1. Check Role and Permissions:

   • Ensure that your user account has the necessary roles and permissions to access the Software Spend Detection module. It's possible that the module is restricted to specific roles, and your current role doesn't have access.

2. Check Application Scope:

   • Verify if the Software Spend Detection module is scoped to a specific application. If it is, make sure that your instance is part of that application's scope.

3. Check for Instance Customizations:

   • If your personal instance has been customized or modified, it's possible that the module has been hidden or moved. Check for any customizations made to the Application Navigator.

4. Use Application Picker:

   • Sometimes, modules may be located in different application menus. Try using the Application Picker to search for the Software Spend Detection module by typing its name in the search box.

5. Check Instance Type:

   • Ensure that your personal instance supports the Software Spend Detection module. Some modules and features may not be available in all types of ServiceNow instances.

6. Verify Instance Version:

   • Different versions of ServiceNow may have variations in available modules and features. Verify if your instance version includes the Software Spend Detection module.

7. Review Instance Updates and Plugins:

   • Check if there are any pending updates or plugins that need to be installed or activated to enable the Software Spend Detection module.

8. Contact ServiceNow Support:

   • If none of the above steps resolve the issue, consider reaching out to ServiceNow support for assistance. They can help diagnose and resolve any configuration or visibility problems specific to your instance.

9. Review Documentation:

   • Consult the official ServiceNow documentation and release notes for information about the Software Spend Detection module. It may provide insights into any prerequisites or special configuration steps required.

10. Check for License Limitations:

    • Ensure that your ServiceNow instance has the necessary licenses to access the Software Spend Detection module. Some advanced features may require additional licensing

[kaushal_snow]

@Harish Bainsla I asked for the solution, not the answer from gpt. Need more clarity. Sorry.

[Paolad336721798]

Hi.
I managed to install it using the script:

var plugins = [];
plugins.push('com.sn_sam_spend');
var main = new GlideMultiPluginManagerWorker();
main.setPluginIds(plugins);
main.setProgressName("Plugin Installer");
main.setBackground(true);
main.start();

In case anyone has any kind of problem, I only managed it this way!