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01-17-2020 10:00 AM
Hi all,
We have a number of custom service portal widgets using sp-date-picker. Since upgrading to New York earlier this week, the date-pickers have stopped functioning. When the user selects a date from the picker, the field does not update.
Any suggestions?
Thank you
Solved! Go to Solution.
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Service Portal Development
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01-21-2020 10:06 AM
Hello all,
In the end, ServiceNow support were able to advise about this. I'm sharing here, in case others experience something similar.
We are using the PptxGenJS package from here:
https://github.com/gitbrent/PptxGenJS
It's set up as a widget dependency. The version we had, uses JQuery version 2.1.4, which was overriding the ServiceNow version 2.2.3-snc.
Portal directives are not supporting all versions of Jquery and overriding the ServiceNow version is not recommended.
We're now using the latest version of PptxGenJS, which does not use JQuery. This has resolved our issue and the date-pickers are now working.

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01-18-2020 03:12 AM
are you getting any error in console log ? can you add some screenshot here
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01-19-2020 05:52 AM
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01-21-2020 10:06 AM
Hello all,
In the end, ServiceNow support were able to advise about this. I'm sharing here, in case others experience something similar.
We are using the PptxGenJS package from here:
https://github.com/gitbrent/PptxGenJS
It's set up as a widget dependency. The version we had, uses JQuery version 2.1.4, which was overriding the ServiceNow version 2.2.3-snc.
Portal directives are not supporting all versions of Jquery and overriding the ServiceNow version is not recommended.
We're now using the latest version of PptxGenJS, which does not use JQuery. This has resolved our issue and the date-pickers are now working.

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02-16-2020 03:39 AM
Hi, currently our sp-date-picker doesn't pickup date after selection this is right after New York upgrade.
How did you achieved the installation of PptxGenJS? can I just copy the files from zip then paste it to the folder? then add the following into the widget?
script src=PptxGenJS/libs/jszip.min.js /script script src="PptxGenJS/dist/pptxgen.min.js" /script
Please advise
Thank you in advance