Hello everyone, I have not been able to find any resources on this so I am asking the community.When you view a dashboard you can edit click Edit > gear Icon (Dashboard Settings):What I want to do is hide certain lists or toggles from the settings pa...
Below is the currency type field, in which we need to have currency code as Euro, and which should be Read only,orCan we have only Euro currency code specifically for a particular table This requirement is specific to particular table.We have tried B...
I am wondering if there is a way to restrict the currency selection on currency fields to only 2 specific currency types, USD and Euros. Currently we've got our instance set to a single currency type (USD) to avoid any display or selection issues, an...
Hi everyone, I’m looking to set up a 24/7 service desk that operates across three regions: the UK, the US, and Singapore. I’ve tried using on-call scheduling, but it doesn’t seem to be the best fit. Does anyone have any best practices, documentation,...
Background: We have an approval workflow configured in ServiceNow where approvers need to request additional information or clarification from the ticket creator before making an approval decision for a custom table record.Requirement: I'm looking fo...
Below are the classes need to add, i can see these Classes are already there when checking with table.list, but when open cmdb_ci.list --->create new--->then the classes not visible(attached screensort), kindly help how to get these classes. Nutani...
We have a requirement to make PIR (post incident report) to be available for normal incidents. I installed MIM plugin and modified the UI policies and other script to make this happen. Now this works as expected in the backend. But I want to make the...
How to add a record producer as form in workspace.
Hello ,I have a script-only Transform Map in my import process. However, despite being script-only, the Transform Map still performs automatic insert and update actions on the target table, following its default behavior.To prevent this, I am using t...
We have a requirement where we have XSLT structure and like to Parse the values on to the XSLT and generate PDF. Do any one have worked with XSLT in servicenow and cerated certain PDF ?
When a user selects "Create New Article", display clear, read-only guidance for each Knowledge Base showing its Objective, Intended Audience, and Eligible Contributors. This information appears contextually beside the Knowledge Base selection field, ...
Hi Team,I am working on creating an on-call shift template with a weekly rotation that is intended to start every Tuesday at 11:00 AM CST.However, I am currently facing an issue while configuring the shift timings. When I set the shift start time as ...
I´m trying to trigger a playbook everytime a specific record producer creates a record on table X. Only the records from this record producer can trigger this playbook (not all of the records in this table) and no other playbook should be triggered f...
Short back storyI inherited this instance, and the previous admin did a lot of blocks on items, so I am untangling it as we goWe have a Remove User request formthere is a reference field that looks at the user tablethis is not limited to those that a...
