Survey trigger condition - related field columns available in results

[martinsk]

Hi

I've created a survey with a trigger condition, which fires the survey when an incident is resolved. All the related fields in the trigger condition are set to pull data from the specified fields on the incident record when the response is submitted. However, when I browse to the response results (asmt_metric_result), none of the related field columns (Related field 1, Related field 2....) are available for selection in Personalize List.

Any ideas?

Thanks in advance.

Martin    

[Michael Fry1 · Accepted solution]

If you report on Assessment Instance (asmt_assessment_instance) you can add Task field and dot.walk to any task field to get the data.

[martinsk]

OK, so basically I'm just looking in the wrong place.

Thanks very much for your help.

Martin

[G24]

Can those "Trigger" "Related Field" values be seen under the Related Links "View Responses" or "View Scorecard"?

Or do you have to build a Custom Report?

...a little confused still.  Thanks...