Surveys not working for scopped app

Vedant
Tera Contributor

Hello Folks,

 

Recently I have created one survey for scopped app.

In surveys i have provided triggered condition that the surveys should be assigned to "Requested for" after closure of ticket.

But the survey is not getting triggered to any one it only worked once 

Please find below screenshot for same.

Please help for same

 

Thanks & Regards,
Vedant Kurundkar
ServiceNow Technical Support Team

2 REPLIES 2

Suleman
Tera Contributor

How do you verify the user is not getting survey email?

Vedant
Tera Contributor

By impersonating user