Sys Approval table field

[karthik65]

Hi,

I need to add a dictionary field in sysapproval_approver form to populate the requested_for field value.

[Neeraj31]

Hi @karthik65 ,

Could you explain the requirement to add that field in sysapproval_approver table ? I don't think that a good idea to add field. If you need requested_for details in notification, then you can create one email script to fetch that details using sysapproval field in sysapproval_approver table.

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

[karthik65]

I need to send email to the request for. but the notification is in sysapprover table and sent to event creator not working

[Neeraj31]

@karthik65 If you add requested_for in the approval notification then it will go to Requested For. Suppose there are 10 approvers in ticket, then Requested For will receive 10 emails.

Better to create one Notification on ticket.

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

[Community Alums]

What specifics to the requested for do you need to email them about? If its for a rejection then they should receive an out of box email that there request has been rejected.  I would agree with @Neeraj31 I wouldn't add that field the sysapproval table. It's probably how you've configured the event or notification that needs review.