Sysid is different in each environment

[Cupcake]

What is the best practice for making the sysid consistent in all environments? I have a user who has the knowledge admin role who created a new role in test and did not notify anyone, so the same role name was created new in a different environment. Now there are two different sysid's for the same role name.

How can I make the sysid the same in all environments?

Thanks,

Karen

[Ashish Kumar Ag · Accepted solution]

Always move customization through Update Set to maintain the same SYS_ID.

When you manually create a record in two instance, it takes a sys_id randomly.

[Mike Allen]

The sys_id is captured in the XML of the new data.   So, either get it into your update set (I published a blog post on how to do this) or manually export, then import the XML of the record.

[Cupcake]

Hi Mike,

        I did export the record via XML and I imported the xml file in the environment where it was different and it still didn't change the sys_id. Is there something that I need to do? Or does it take a minute or so for the sysid to update.

[Mike Allen]

sys_ids don't update.   In that scenario, it would insert a new record.