tabindex does not work in record producer Description field in the Source code editor

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‎12-15-2023 08:29 AM
I am trying to add tabindex to the items in the Description field so that they can be tabbed to so a Screen reader will read them at a rate that the user can digest the information.
The Source Code editor allows you to enter tabindex into an HTML tag but, when you save the Record Producer, it gets deleted.
Also, you only seem to have a choice of values for it as 1 - 9. you can't add 0 or -1. Does anyone know of a workaround for this?
The images in the attachment were taken from my PDI which is at the Vancouver version.
We have the same issue in our production and sub-prad images at work.

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‎12-18-2023 05:38 AM
translated_html which is the standard in a Record Producer.
It acts as though it can be edited but, when you save the Record Producer, your changes are removed.
To me, this is a Bug in ServiceNow. I am using the editing options they provide, but they won't allow those options to save.
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‎12-18-2023 10:06 AM
So if you want to set the Description of a Record Producer, it may help to disable the HTML sanitizer on the field using dictionary attributes as described in SN docs page Enabling sanitization on individual fields.

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‎12-18-2023 01:58 PM - edited ‎12-18-2023 02:19 PM
That won't work because it is a Global change and this is a multi-tenant instance.
Even if we were the only tenant, we would have to go to every field we needed it on for, and turn it back on.
Also, I tried it in my PDI and it didn't do anything. The tabindex="1" was still removed when I saved the Record Producer.