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‎08-18-2023 01:02 AM
Hi,
I am stuck and need guidance, we have a requirement that while appover approves task they should be asked with some questions, based on the response on those questions further flow has to execute. How this can be performed, as there is only simple approve option. Where and How I can ask the approver for further questions.
Solved! Go to Solution.
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‎08-20-2023 10:55 PM
From my POV, I would still say use UI action script, add necessary conditions to check the ritm details and based on it take decision to ask additional questions or approve directly
Please accept solution or helpful, if you find it helpful.
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‎08-18-2023 01:34 AM
Hi,
You may need to modify the UI Action "Approve" on the approval table.
Currently when I look at the script in the UI Action, they just change the state to "approved". So, instead you might need to show a dialog box with question, and might need a separate flow to check the answers and based on the answer set the approval record state to either approved or rejected.
Please accept solution or helpful, if you find it helpful.
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‎08-18-2023 04:17 AM
Hi,
Thanks for your quick response 🙂 . This addition in OOB Approve would be applicable to all Approvals, where as in our case it is only one Item on which this condition is to be applied.
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‎08-20-2023 10:55 PM
From my POV, I would still say use UI action script, add necessary conditions to check the ritm details and based on it take decision to ask additional questions or approve directly
Please accept solution or helpful, if you find it helpful.