Teams hyperlink is empty

tidert_24 · ‎11-22-2023

Good day!

Does anyone have experience using Teams integration? I want to send a hyperlink of the case record to Teams using Flow and apparently even if I explicitly insert a link, when sent to Teams the hyperlink is empty.

when inspected there is no link

Thank you in advance. I appreciate any help given.

tidert_24 · ‎12-05-2023

I already solved this. It seems that adding a hyperlink in the "Post Message" action needs to follow certain conventions:

The site that will be embedded should be complete. Example: <a href='https://youtube.com'> is not acceptable. The acceptable one is <a href='https://www.youtube.com'>
A single apostrophe should be used to contain the link because a double apostrophe conflicts with the Script Include used in the "Post Message" action.

View solution in original post

Maik Skoddow · ‎11-22-2023

Hi @tidert_24

between the left and the right screenshot, there are different stages, and you should start debugging to find out in which of these stages the link is suppressed. This is something we cannot do for you, and I will not start guessing here.

Maik

tidert_24 · ‎12-05-2023

I already solved this. It seems that adding a hyperlink in the "Post Message" action needs to follow certain conventions:

The site that will be embedded should be complete. Example: <a href='https://youtube.com'> is not acceptable. The acceptable one is <a href='https://www.youtube.com'>
A single apostrophe should be used to contain the link because a double apostrophe conflicts with the Script Include used in the "Post Message" action.