'There is a JavaScript error in your browser console' error displaying when open the record in list view from service Portal

ramesh_r · ‎05-23-2019

Hi

When i click on any one of the records from the list view its showing below error

Note When i am selecting 'form' option here then only that error is displaying

Ankur Bawiskar · ‎05-24-2019

Hi Ramesh,

There is some client script onLoad or onChange which is using gel() in it's script.

gel will cause issue in Service Portal because it is not supported

search with client script with name as "color" in that client script gel line of code is there

Regards

Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

satyams10275267 · ‎01-24-2025

i have 6 client script which are using the gel() , so what is the alternative of this function , can you brief me on it. it would be great help

Ashwani Dubey · ‎10-25-2023

Hi Ankur But in my client scripts I didn't use anything as such gel() in script but still getting . can you please suggest the solution .

Avinash72 · ‎08-29-2024

Servicenow12 · ‎05-11-2022

@Ankur Bawiskar - Hi , I have a similar kind of a issue. Could you please assist ? Below is the link for the query .

https://community.servicenow.com/community?id=community_question&sys_id=50edd8171b13c5509f20ece7624bcb5c