Timesheet BR / notification not working

[tindiz]

Hi ServiceNow experts, good day!

I have created an Event Registration -

And then created a Business Rule -

And created a Notification -

However, when I submit timesheet EOM, the notification is not being sent out to the manager. Please help.

[Runjay Patel · Accepted solution]

Hi @tindiz ,

Seems you wanted to run the BR if EOM is true and status changes to submitted for Singapore and Australia.

First Remove last two condition and then click on "Add or clause" and then add your removed condition back.

Did you tried testing notification after removing condition? is it working?

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[tindiz]

Thank you @Runjay Patel for the help! I appreciate it! 🙂