Hi ServiceNow experts, good day!
I have created an Event Registration -
And then created a Business Rule -
And created a Notification -
However, when I submit timesheet EOM, the notification is not being sent out to the manager. Please help.
Hi @tindiz ,
Seems you wanted to run the BR if EOM is true and status changes to submitted for Singapore and Australia.
First Remove last two condition and then click on "Add or clause" and then add your removed condition back.
Did you tried testing notification after removing condition? is it working?
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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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Hi @tindiz ,
Seems you wanted to run the BR if EOM is true and status changes to submitted for Singapore and Australia.
First Remove last two condition and then click on "Add or clause" and then add your removed condition back.
Did you tried testing notification after removing condition? is it working?
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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