Transaction Canceled error when creating a new record in custom table

[dhimple_b]

I am trying to create a new record in custom table. But when I click new, the new form loads for long time and getting "Transaction Canceled" message.

[Tony Chatfield1]

Hi, unfortunately diagnosis is not possible from the details provided.
Do you have any custom onLoad scripts running against your form? If yes I would start by looking at these.

[dhimple_b]

Hi @Tony Chatfield1,

Thanks for your reply. There is no onLoad scripts running against the custom table. I have even followed the steps given in this article - https://www.servicenow.com/community/now-platform-articles/a-step-by-step-guide-to-debugging-slow-tr.... 

I reached the step to get the sys id of the script that cause the delay and tried to inactivate that script include. Still no luck.

[Tony Chatfield1]

Hi, scripts do not normally run without some sort of trigger, so if the issue is not an onLoad client script then perhaps it is with a scripted reference qualifier or a query business rule?