Translate short_description of task created in workflow

salunkekomal199
Kilo Contributor

‎03-23-2017 12:03 AM

Hi everyone

I have the following scenario:

Tasks are created in a workflow and should be worked on by users who speak different languages. I need to translate the content of the short_description field into the different languages. I tried using Translated Text (Using Translated Text - ServiceNow Wiki) but this only translates the text of one task and not of all tasks. I thought that I could use Translated Name / Field (Language Internationalization - ServiceNow Wiki) but I can't set the type of short_description to translated_field (not available as a choice).

Is there another way?

Any help is greatly appreciated!

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Robert Beeman
Kilo Sage

‎03-23-2017 12:20 AM

Hi Komal,



Have you looked at Messages (sys_ui_message) in the Language Internationalization - ServiceNow Wiki   that you mentioned? You can use an advanced script with 


task.short_description = gs.getMessage("your_message_name");

in workflow activity for your Short Description to be translated.


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