Travel management application
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02-18-2019 05:00 AM
I was asked in an interview, Could someone help me step by step process for the request.
User will create a new travel request -> sent to Admin for review/approval ->if approved, sent to process manager for approval -> after approval, sent to General Manager for approval -> if approved, the user will be notified that his request was approved.
How to do this?
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Service Portal Development
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02-18-2019 05:06 AM
Hi,
Create a workflow for the same and use the activities of workflow like(approvals and notifications)
and publish it
Regards
Ravindra
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02-18-2019 05:13 AM
Hi Ravi,
You need to create workflow for these kind of requests using below activities.
However same functionality can be achieved using flow designer. So for your question both Workflow and flow designer are correct answer.
Mark this answer correct or helpful if it resolves your query.
Thanks,
DJ
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02-18-2019 05:55 AM
What about record producer? Can we do it using record producer, If yes how is step by step process
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02-18-2019 11:19 PM
Hi Jishnu,
Record producer are used to create a task based records. Like incident, change. Record producers created generally for end users who dont have access to tables.
For Travel management the example you mentioned. Service catalog item is the best approach.
Thanks,
DJ.