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ATF: Change checkbox value

Hello, I'm creating a test case on ATF and I want to change the value of “Requested for not found” checkbox.I used test step “set component values (Custom UI)” and retrieve components but found that checkboxes are not retrieved.Any ideas?

Resolved! Need help in debugging

Hi all, Need your help in what could be wrong in the below code.the expected result is when assignment group gets changed the assigned_to field value should be updated with a random person from the group however im not getting the result. Appreciate ...

abjaffrey by Giga Guru
  • 1524 Views
  • 16 replies
  • 0 helpfuls

How to add fields to the idea portal?

Hello all, I am an intern who has average knowledge on ServiceNow. I know for record producers there is a edit catalog builder for records. Is there something similar to editing the form on the idea portal or to easily add fields?   If you guys have ...

monu by Kilo Contributor
  • 2019 Views
  • 4 replies
  • 0 helpfuls

Resolved! Automatically generate a problem from priority 1 incident

All,I need to generate a Problem Record when an incident is classified as a priority 1.   I've tried using a client script to call the oob create problem ui action, but I would like this to happen in the background.   Anybody have a script that does ...

cjhampton by Kilo Explorer
  • 7492 Views
  • 19 replies
  • 3 helpfuls

Containers in ServiceNow Portal

Hey everyone! I'm trying to change the layout of my catalog item variables using Container Start, Container Split, and Container End so my catalog will look like this:I successfully managed to do this for the "Department" and "Other Department" varia...

linoyv691904179_0-1716968792648.png linoyv691904179_1-1716968972405.png linoyv691904179_2-1716969001858.png

How to set Req assignment group using Flow designer?

Hi to All,I have create one run script in workflow for Req assignment group setting for specific group using workflow it is working fine but same script how to run in flow designerrun script:var req = current.request.getRefRecord();req.assignment_gro...

siva44 by Tera Contributor
  • 323 Views
  • 1 replies
  • 0 helpfuls

How to push multiple value in Variable

I have one variable having type "List collector" with list table sys_user_group, right now i am able to push single value in variable, but i want to push multiple in the variable. The issue is when I select 2 values from catalog item it is taking sin...

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Scripted API's for time booking

Hello Everyone,we are trying to connect our Servicenow to Outsystems to extract the time bookings.we would like to have fields from cost center table,user table,task and services table.i know that we have to use scripted APIs but i dont know how to d...

Renu4 by Tera Contributor
  • 444 Views
  • 1 replies
  • 0 helpfuls