How can I get data from the Journal?
I'm trying to get the Log data for the Rest API but I can't. I want to use the LOG data to build a history, but it's not shown in the Servicenow Rest API console. How can I pull this data?
Forum Posts
Advanced Reference Qualifier Work Both Ways - Parent and Child
I have 2 reference fields displayed on a form, "Service" and "Service Offering". There is a parent-child relationship between these 2 fields. One Service can have many Service Offerings, Service Offering will only ever be associated with 1 Service. I...
approve for more than 15 days then 3 reminder emails should trigger
Hi Team , can anyone please help me here with this requirement . This is not only for catalog , it is for every approval . can anyone please provide correct confriguration steps to achive this requriment The requirement is when any approval gets tr...
Resolved! Show records if user is member of its assignment group
Hi, I have 4 custom groups and the cases should be shown If the user is member of its assignment group. To achieve this I have written a query business rule, it's work fine if the user is member of only 1 group among 4.If he is member of more than ...
Can we see how many users check their tickets via the Portal
We would like to see how frequently the Service Now employees look at their active tickets using the Service Now portal please. Is there a report that w can create to see this over time please?
decision table
How do I access my new decision table using on Insert Business Rule. My goal is to populate the Priority field on the incident table using BR the query my new decision table
Creating Custom Data for ATF or Test Data Management in Scoped App
My team needs to test functions and processes as we build out our scoped app. For instance, testing the options a user has when a record has a particular status. The conditions required for testing depend on related list and reference column values. ...
Resolved! UI Policy or Business Rule or Client Script?
I have two True/False fields on a form/table. Only one or the other should be checked, never both. What's the best way to go about implementing that?
Resolved! String Field auto adjust height
Use Case:I have a string field with a max length of 200.I want to display it as a normal string field and adjust automatically the height and width depending on the input. Thanks.
Resolved! New Features in ServiceNow Washington Release.
Hi Friends, Our clients are asking us to prepare a PPT with 3-4 slides where we can introduce and demonstrate latest features of ServiceNow latest Release Washington. They have told us to explore the Now Assist feature.We are majorly into ServiceNow ...
Resolved! Hide OOB submit button in custom application
SpoilerHi all, i need help.i have a custom application. need to remove the OOB submit button.i have a customised ui action, now showing two submit botton.i tried many way from forum here, i tried below,- use same ui action name in customised ui acti...
Resolved! How to draft and validate date on valid to for knowledge article
Hi team I need to populate date which is 1 year advance from current date on "valid to" field on knowledge article as well as I need to restrict user for selection of date should not more than year for valid to field
please check below client controller script and let me know my mistake
please check below client controller script and let me know my mistake function($scope, $rootScope) { /* widget controller */ var c = this; $scope.data.cat_sys_id = $scope.page.g_form.getUniqueValue(); $scope.onLoad = function() { ...
Need to create multiple email client templates to change_request table
Hi, We have a requirement to define multiple email client templates to change_request table and trigger them using UI action on a change record to be able to call 3 different email client template on the same table . But when I am using ui action eve...
Figure out which way a record has been created
Dear all, Is there a way that we can figure out if a record has been created by Record producer or by the "Create new" module? The only thing i have in mind, is to check if there is related variables. (check variable pool) Thanks in advance,Manoli...
