I'm working on a project where graphic designers wants to make some changes to Employee Center Header widget. Specifically they want to replace the My Requests and My Tasks with a combined dropdown that displays a mini widget we typically find on the...
I must be overlooking something in this script. I originally had this Catalog Client Script with UI type = All.I now have created two CCS, one for Desktop and another one for Mobile/Service Portal. I am assuming the Mobile/Service Portal will require...
Are you prepared for the Microsoft PL-500 exam? This certification is a great way to showcase your expertise in designing automation solutions using Power Automate. To ace the exam you must demonstrate your ability to develop build and implement auto...
Hi Experts, Can you please help me to configure proactive triggers for all the pages in ServiceNow? Thanks,Anu
I have Update set imported through XML in dev instance. Now I want to retrieve those xml update set through Update source>retrieved update set option in uat instance. But it is not showing xml update sets in the retrieved list in UAT. Can anyone le...
Hi, I have a requirement for uploading the excel data to catalog task variables once the RITM is submitted. I have to do it from RITM workflow itself and the data has to be loaded to certain catalog task of submitted RITM.
I'm triggering Ask for Approval in flow designer for one of the catalog item and I want to add description to that approval record. How can I do that?I know we can do this with Business rule for that particular catalog item but I have multiple catalo...
Hi all,I have a reuirement of creating a dashboard that will contain a report which will show the volume of creation of KA In simple words, we have to configure report to get how many KA are being created over time lets say one month/1 year etcI have...
Hi team, I am using a wait for duration action in one of the flow designer. I am using a tie duration of 10 min. The action is waiting even after the specified duration and hence the flow is completely halted. The flow logic is to just update the ass...
Has anyone come across the issue of reference qualifiers not applying to the fields on template creation? Does anyone know how we can do this? I need to ensure users will not select certain options from the reference field when building templates.
Hi, I'd like to get the current task state.Below code (Catalog Client Script) works on Desktop/backend/CMS, but not on Service Portal.Do you have any ideas? function onLoad() { var state = g_form.getValue("state"); if (state == '2') { a...
Show Placeholder in Fields, whenever it is empty.For new Records during the manual submit, for on load and of course after every save and update if the Form of the records appears again.
Hi team, Once we raise a request from the catalog item the value in the variable is showing correct in UI form but in service portal it is showing different. Could you please help with this to fix it. Thank you.
Hi everyone,I need assistance with replicating a filter condition for an Indicator Source in Performance Analytics.Currently, I have a filter condition that works perfectly for user roles:User. Active is trueUser. Last login time relative on or afte...
Hello!Currently, the Assignment group field in the Incident form in Now Agent does not have a filter condition. Is there a way to add a condition to the field or if anyone can point me to a training video on how to do configuration/development in the...
