what are the plug ins required for the Now mobile installation?
Hi All, what are the plug ins required for the Now mobile installation?
Forum Posts
Resolved! build url based on system environment (PROD, TEST, DEV)
g_form.addInfoMessage ('<a href="https://servicehubdev.colorado.gov/servicehub" target="_blank">Click here to go to back to the ServiceHub home page</a>');looking how to replace https://servicehubdev with the system value of the environment
Need to Get List of Incident without KB attached in the Related List
Hi,Is there a way to pull a report in order to fetch the list of Incidents having no Knowledge attached in it's related list ?RegardsVishal
Resolved! How to find a Table Name using sys_id?
I have a sys_id value of a table and I want to find out the table associated with that sys_id. Is there any way i can find out the table or record name using the sys_id?
Add field message when field is unlocked only
I'd like to display a field message only when the field is unlocked. And have the message go away when the field is locked again. Is there a way to do this ? I was trying to use document.getElementById('incident.u_environment_unlock')somehow , but t...
Unable to remove subcategory choice value based on category choice value selection.
We are trying to remove choice value(ex: test) from subcategory when we select a choice value(ex: test1) on Category field. We have tried with onChange client script by using the g_form.removeOption method, but it is not working as there was already ...
Resolved! aUnable to Run the onAfter Transform Script
Dear Experts. I need a quick help struck with a code. I am trying to run a onAfter transform scrip to create relationship and also once created the next run of the transform map should not create new one (if a relationship has already been inserted)...
User not able to view dashboard report data
I created an report and added into dashboard. I shared to one of the user.She is not able to view the report data. Please find attached screenshot for reference.I added to pa_viwer role to her but she still not able to view the report data.Please ad...
Remote Instance Authentication issue after clonedowm and upgrade to vancuover
Hello All, We recently clone down to prod into lower environmnet and upgraded to Vancuover Version.I am trying to move my update sets to test environmnet. When i hit retrive completed update sets in remote instance.It giving error "Authentication to...
How to create relationship between 3 tables ?
We have a requirement to have 3 tables data visible as a related list.How to achieve this ?
Update set disappeared when we clone down SN from prod to lower environments
Hello ALL! We recently performed clone down process from prod to lower environment (dev, test, preprod).One of my update set is not clone down into lower environment.How can I retrieve the missing update set from prod to lower environments? Advise pl...
Activity Actions in Process Automation Designer
Hi, I have a requirement wherein I have to remove the OOB buttons like Skip, Update, Mark Complete for the Playbooks and add my custom buttons. While I checked the OOB functionalities are read only and I am not able to disable those. Tried to overrid...
Providing Release Notes for Agile Development Sprints to Users
As part of the monthly development process, we provide a set of release notes to our end users and ITIL users so they are aware of the updates and changes we have provided for them.We currently have one article that acts as a "Table of Contents" and...
Field that would auto populate e-mail from the consumer table. - CSM
Hi all, this question is CSM related. We want to have additional field on a catalog item for creating a new case. The field should be automatically filled and show the user his notification e-mail from the consumer table.Unfortunately we are not able...
Help in creating GMUD table
I have to make a GMUD application, but I'm confused about how to create the table and what fields I put in, and what these fields will be like, these are the application requirements: Create a new GMUD request Must contain a description of the change...
