Trigger approval when a variable is filled in RITM form manually

[User205031]

I have a catalog item that uses flow designer.  When user fills out the RITM form and saves it, an approval should trigger.

It is working fine but it is taking about 5-6mins to trigger the approval. Is there any way how we can reduce the time to trigger approval?

User can check any of the choice values. Based on selection few more variables comes up and the user fills up those variables and saves the form, then approval should trigger.

The approval is triggering after 5-6 mins and sometimes it triggers after 10mins.

The wait for condition that i have designer in the Flow designer:

How to reduce the time so that approval can trigger as soon as the user fills the form and saves?

[Ankur Bawiskar]

@User205031 

I don't think any other way.

Your flow has to wait for admins to update the checkbox because based on that your approvals are defined.

I believe this is expected behavior the flow will be in progress for that action until those checkboxes are true

If my response helped please mark it correct and close the thread so that it benefits future readers.

[User205031]

Hi Ankur,

Yes that is how it is designed and working as expected but it is taking much longer time to trigger the approval. I am not sure why it is taking time to trigger the approval. It should trigger instantly.

[Amit Verma]

Hi @User205031 

As you expect information to be filled in by fulfillers, you will get a delay via Wait for Condition. You have the options below to streamline this:

1. Automate the checkbox selection followed by filling in the other variables. This way, you can get rid of Wait for Condition and Approval could kick off instantly.

2. Get Rid of the checkbox selection process itself by replacing it with some other meaningful ways to get the required information for/via fulfillers.

3. Let the Approval be triggered parallel with the wait for condition and hold the flow to proceed until approval and wait for condition. Both the actions are not completed. This way, you can get the information populated as well as trigger the approval beforehand provided that suffice your business requirement. 

Thanks and Regards

Amit Verma

[User205031]

Hi Amit,

The approvers will only approve once the RITM is updated with values in checkbox. If I go with the 3rd option , there might be a situation where the approver will approve first and the fulfillers will later update the RITM. The approver needs to review what the fulfiller has updated the form with.

Thanks!

[Amit Verma]

@User205031 

Can you please share some screenshots of your flow configuration ? I want to see the placement of the approval action in your flow.