Trigger Data Certification for newly created CI

[Rairai31]

Hi,

I have created a catalog item that for creation of Business application. Once business application is created, I want to trigger a data certification job only for that newly created Business application. Is that possible? Thank you

[Nehal Dhuri]

Hello @Rairai31 ,

Is the data certification job a scheduled job?
If yes, then you can trigger the scheduled job directly within the flow.

You can refer to the following article for more details on how to do this.https://www.servicenow.com/community/developer-articles/how-to-run-a-scheduled-job-from-flow-designe...

[Rairai31]

Thank you @Nehal Dhuri for your response. 

I was able to successfully trigger the scheduled job by following the steps shown in the video. However, I’m encountering an issue with my Data Certification policy: it currently triggers for all business applications. My goal is to have the certification job trigger only when the install status of a business application is set to In Production for the requested business application.

Unfortunately, using just that condition causes the job to trigger for all applications. I also considered using the "Created" field as an additional condition, but that’s not reliable since there may be a delay before the CMDB manager updates the install status to In Production.

Do you have any suggestions or insights on how I can configure the Data Certification job to trigger only for a specific/requested business application once its install status is updated to In Production? Thank you very much.

[Nehal Dhuri]

I'm not sure if the Data Certification job can be configured to trigger only for a specific business application once its install status is updated to In Production.

However, you can add a Wait for Condition step in the flow to wait until the install status becomes In Production, and then trigger the scheduled job accordingly.

[Nehal Dhuri]

Hey @Rairai31 ,
Thank you for marking my response as helpful!
If my response resolved your query, kindly mark it as the accepted solution so the post can be closed and help others find the answer more easily.