Trying to figure out the variable vaVars.global_notification_context
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10-10-2023 06:54 AM
Does anyone know what the variable vaVars.global_notification_context is used for? All the out of the box ITSM conversations start with parsing that variable for a table name and sys_id and it just spins and does nothing when I test it.
If anyone has insight into what that is and how to set it at the beginning of the conversation, it would be appreciated.
Thanks.
Here is the examples I am talking about:
vaVars.table_name = JSON.parse(vaVars.global_notification_context.toString())['tableName'];
vaVars.sys_id = JSON.parse(vaVars.global_notification_context.toString())['tableSysId'];
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