UI action in Customizable workspace to open new record that has prepopulated values?

[DrewW]

So I have a customizable workspace and I need to add a UI Action that will open a new record and that record needs to have fields prepopulated.  I do not want the record saved until the user has populated other fields.

I found the docs for glideagentworkspace (g_aw) and that does not have any options for populating field.

https://developer.servicenow.com/dev.do#!/reference/api/xanadu/client/GlideAgentWorkspaceAPI?navFilt...

I also found this but I cannot find a way to get it to work.

https://www.servicenow.com/community/developer-forum/how-to-open-a-quot-new-quot-record-tab-in-works...

So just checking if there is an easy way to do this that I'm missing before I go an do something complicated for something that is easy on the platform interface.

Any help or suggestions would be appreciated.

Please and thanks

[Diogo Ramos · Accepted solution]

Hello, 

I tried the following approach :
Ui action client enabled, then workspace client script which will just call the server script of the action, and then the server side code that does a redirect url with the specific query you want.

Worked quite well on my xanadu pdi :

Hope it helps.

Cheers

[DrewW]

Does it open the record in the current workspace as subtab of the current tab?

I shale experiment.

[Diogo Ramos]

On my testing it did indeed open it as subtab of the current record.

[DrewW]

Well ill be darned, that was a clever solution and worked great.  I will have to use it more often.