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Unable to assign new PDI after previous PDI (dev396323) was reclaimed

VachanaS
Kilo Contributor

‎06-01-2026 02:45 AM

Hello Team,

I am unable to request a new Personal Developer Instance (PDI).

My details are:

  • Developer account email: vachanasp94@gmail.com

  • Previous PDI: dev396323

  • I created the PDI during the first week of May 2026.

  • I later received an inactivity warning email stating that the PDI would be reclaimed.

  • The PDI is no longer visible in my Developer Portal.

  • The portal now shows "Request your instance".

  • Whenever I try to request a new PDI, I receive the error message: "Unable to assign instance".

I have already:

  • Logged in using the correct developer account.

  • Tried requesting the latest release.

  • Tried multiple times from different sessions.

Could you please verify whether there is any issue with my account or if there is a PDI allocation problem preventing a new instance from being assigned?

Thank you for your help.

  • 909 Views
5 REPLIES 5

Tanushree Maiti
Tera Patron

yesterday

Hi @VachanaS 

 

FYI ->Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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