Update Incident state when the card is moved to different lane freeform board
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05-23-2024 06:51 AM
Hello,
Is it possible to update the incident or task state when the card is moved from one lane to another lane in a freeform board? I know we can change it on a guided board, but I want to see if we can do it on a freeform board.
Thanks,
Reddy
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05-23-2024 07:17 PM
Wondering about your question as on a free-form board there is no link to the incident table. However, whatever you want to achieve has to be implemented manually via watching the Cards (table vtb_card) for example via Business Rules.
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06-11-2025 09:09 AM
Help .....
My example: while using a Freeform VTB - when moving the card to "Done", the PTSK State is not changing.
What am I missing?
Or must I go into the record to manually change?