I have a repeater that displays approvals that have been requested but not yet approved. I want to display the approval in a card, but I'm having trouble "dot-walking" to the short description of the task that needs approval. In my case, the approv...
I want the variable data that i have on the ritm to show up on the catalog task as well. is there a way to do so? I have a the same template and variable names set but its not showing up. and here is the flow for the task creation, it uses ...
Hi all,If an RITM is raised and if it is pending for approval, The end users also want to see who the approval is pending with, like the approvers name in Portal. I have checked many KB articles and I didn't find any proper solutions.
I have a requirement in Catalog item, based on the values selected in the field Request type=Access-data for reporting and dashboard and Type of data = Real-time data , I have to hide the below mentioned :Of these, first 3 I am able to achieve with a...
Hi Experts,I recently created a variant for a page in Service Operations Workspace for Admins by using Audiences and a custom View, and then applied that view to the variant. After this setup:Fulfillers can see the data relevant to themAdmins see adm...
Is there a setting that I can get rid of the count for this scripted list menu?
Hi, We have a requirement for a customer that wants to use their own custom font they have created themselves - which means its not a google font, or available from adobe typekit or anything else. A 100% custom font, we have locally. At first i tri...
Hi All,We have a requirement to enable search on Sprint tracking in Agile board. Below is the sprint planning board where we have search bar. Similarly, there is a requirement to have it on Sprint Tracking board as well as shown near marked area in r...
Hi everyone, I'm trying to create a Scripted List for my menu in Service Portal but I can't find any documentation/tutorial about how to create one. Do you know where can I get more information about Scripted Lists? Regards
I need to make fields mandatory after the ticket is assigned to a particular team. Basically the assigned to person needs to fill them.How do I do it, also I want that the mandatory(*) symbol is visible on the fields.I have tried UI policy and Data p...
Hi everyone,I’m working on integrating a third-party service with ServiceNow. The third-party stores their data in AWS, and I’m trying to make a REST call to their URL from ServiceNow. However, I keep encountering this error:"Only one auth mechanism ...
I'm gathering all my notification records from my custom table and gathering what is in the "allow_opt_in" field. Then I'm comparing the array with what is in the typeUser variable and if there is a match, push the sys_id to an array.This only works ...
Hi, I have a requirement where I need to display the response headers from the JSON payload. I am implementing it in virtual agent. Scenario is:1. Flow designer makes outbound rest call and stores the entire response body in a script variable 'respon...
Hi everyone, I am facing an issue with a Scheduled Job that is creating multiple RITMs, even though the query on my custom table returns only 2 records. Use case I have a scheduled job that queries the u_surveyor_regulator table to identify contingen...
from above screen shot, I need to remove "Estimated Delivery Date of Complete Order:" and instead of request number , I need RITM number, Please let me know, how to do it
