User-defined Approval & Assignment Groups on Request Item
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12-08-2023 02:35 AM
Hi all
Is it possible to have a Request Item which allows the user to choose the approval groups that would be used to approve the item and the assignment groups to which the resulting SCTASKS would be created to?
If so, how would I begin to go about creating it?
Thanks!
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12-08-2023 02:51 AM
Hi @steveturley
Practically it can be done in Flow but logically not to be done. Request catalog is something which must have standard process of fulfilment. If user add the approver by own it can be bias as well.
To do this
Create 2 varaible
- Approver - Ref to sys user
- Assignment group - Ref to Group table
and in flow use these value for task creation.
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Dr. Atul G. - Learn N Grow Together
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