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08-18-2023 09:00 AM
Good afternoon, dear colleagues!
I have encountered a following problem. I have a View, it is relationships between two tables. In one of these tables I have an application form to create new records and make modifications in the second one. When I confirm a record (it makes and saves changes in the second table) and this View named "Scanned Asset" appears at the bottom depicting alternated record(s). I need to set up certain fields (columns) by default for everyone. How can I change an order of columns in this view for all users simultaneously?
Thank you!
Solved! Go to Solution.
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08-19-2023 05:06 AM
To change the order of columns in a view for all users simultaneously in ServiceNow, you can follow these steps:
1. Navigate to the list view where you want to change the order of columns.
2. Right-click on the column header and select "Configure > List Layout".
3. In the List Layout, you can see the list of fields that are currently displayed in the list view.
4. To change the order of columns, you can simply drag and drop the fields in the order you want them to appear.
5. Click on "Save" to save the changes.
Please note that these changes will be applied to all users who have access to this list view. If you want to make changes only for a specific role or group of users, you can create a new view and assign it to those users.
Also, keep in mind that users with the personalize_list role can customize their own list layout, which will override the default list layout. If you want to prevent users from personalizing their list layout, you can remove the personalize_list role from their roles.
Please mark it Correct and Hit Like if you find this helpful!
Regards,
Karthiga
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08-19-2023 05:06 AM
To change the order of columns in a view for all users simultaneously in ServiceNow, you can follow these steps:
1. Navigate to the list view where you want to change the order of columns.
2. Right-click on the column header and select "Configure > List Layout".
3. In the List Layout, you can see the list of fields that are currently displayed in the list view.
4. To change the order of columns, you can simply drag and drop the fields in the order you want them to appear.
5. Click on "Save" to save the changes.
Please note that these changes will be applied to all users who have access to this list view. If you want to make changes only for a specific role or group of users, you can create a new view and assign it to those users.
Also, keep in mind that users with the personalize_list role can customize their own list layout, which will override the default list layout. If you want to prevent users from personalizing their list layout, you can remove the personalize_list role from their roles.
Please mark it Correct and Hit Like if you find this helpful!
Regards,
Karthiga
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08-23-2023 11:24 AM
Thank you so much for you response. It is really useful. Could you please prompt, how can I remove the personalize_list role from their roles? Should I use ACC?
Thank you!
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08-23-2023 11:40 PM
Simply open the user record of the respective user in your system and remove the role from the related list.
Regards,
Karthiga
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08-22-2023 04:06 AM
Thank you so much for your assistance!
