Vulnerability Response- Bulk edit assignment groups not showing all the groups

[jlaps]

Good morning everyone,

When using the BULK EDIT UI button to reassign assignment groups for VITs, not all the assignment groups are listed,,, just 60% of them or so. It seems that any group that has "type" assigned (incident, task, change_task etc) are not showing in the list for picking. We can easily reassign one at a time however.

The UI action was not modified and is stock. Why can we only see some groups? Ideas?

[jlaps]

Address bar snip from the Assignment Group picker- 

*.service-now.com/sys_user_group_list.do?sysparm_target=vi_assignment_group&sysparm_target_value=&sysparm_reference_value=&sysparm_nameofstack=reflist&sysparm_clear_stack=true&sysparm_element=not&sysparm_reference=sys_user_group&sysparm_view=sys_ref_list&sysparm_form_view=&sysparm_additional_qual=type%3Dnull%5EORtype%3D1cb8ab9bff500200158bffffffffff62%5EEQ&sysparm_domain_restore=false

So its filtering on TYPE.. but where do I edit this? My groups are not Null, and the sysID noted above does not exist that I can see.

Where can I find this dialogue builder so I can edit this TYPE filter?

[Martin Dewit · Accepted solution]

We had the same issue - I think it tries to filter Assignment Groups for ITIL group type, but for some reason it reverts to a sys_id that isn't in our instance. So, I just commented this out on line 222 of the HTML in UI Page "BulkVulnUpdateDialog" and it populates all Assignment Groups now. 

query="type=null^ORtype=1cb8ab9bff500200158bffffffffff62^EQ"

[jlaps]

Awesome! That was totally it and what I was not able to find. I edited that query to "active=true" and it works as desired now. Thanks!

[Stanislav Hitov]

Hello Martin, 
As I see you are familiar with the bulk edit option for VR app/module I wanted to ask is there a possibility to increase the maximum records that can be edited at the same time to 10000? If yes , is this done in the UI page "BulkVulnUpdateDialog" ?