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‎03-20-2023 06:53 AM
Good morning everyone,
When using the BULK EDIT UI button to reassign assignment groups for VITs, not all the assignment groups are listed,,, just 60% of them or so. It seems that any group that has "type" assigned (incident, task, change_task etc) are not showing in the list for picking. We can easily reassign one at a time however.
The UI action was not modified and is stock. Why can we only see some groups? Ideas?
Solved! Go to Solution.
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‎03-27-2023 11:43 AM
We had the same issue - I think it tries to filter Assignment Groups for ITIL group type, but for some reason it reverts to a sys_id that isn't in our instance. So, I just commented this out on line 222 of the HTML in UI Page "BulkVulnUpdateDialog" and it populates all Assignment Groups now.
query="type=null^ORtype=1cb8ab9bff500200158bffffffffff62^EQ"
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‎11-16-2023 09:28 AM - edited ‎11-16-2023 09:28 AM
Hello Stanislav,
Yes there is the possibility, and it is used in the UI Page, but through some script includes. I think I found the system property that controls the size, see below. I would use caution when changing an OOB property like this one. You could potentially bog down the platform if you try to run a job on so many records at once.
sn_vul.async_jobs_vi_array_limit
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‎11-16-2023 09:34 AM
Hey Martin, Thank you mate ! I will be careful for sure.
