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GlideRecord Update/Insert puzzle.

I'm a bit stumped by this. I have a tool to copy records from the PRD instance to the QA instance.  The code is getting records via the table API into QA, then I set the sys_id from the PRD instance using setNewGuidValue() then check if the record ex...

Ron28 by Mega Sage
  • 101 Views
  • 2 replies
  • 0 helpfuls

Change model description doesn't display

Hi,I have created a new change model with description and if I try to hover over the newly created model it will not show description intermittently while other models have no issues did anyone face similar issue?Couple of verifications doneModel has...

updating work items with Azure Devops Boards spoke

I've seen a common problem going around with updating work items using the azure devops boards spoke in servicenow. the field seems to be expecting some kind of direct input making the use of data pills un-usable. The only solution I have seen to thi...

nickwhitman by Tera Contributor
  • 615 Views
  • 1 replies
  • 0 helpfuls

401 Unauthorized error from Powershell to ServiceNow

Hello Experts, Don't know whether this is a right question asking here. But I need your assistance on this. There is a powershell script which connects SN to customer_contact table to fetch the record via token concept. I don't know why I am getting ...

Vikram3 by Giga Guru
  • 2218 Views
  • 13 replies
  • 2 helpfuls