As the title says, how is it possible that the sys_dictionary table has a column defined as an integer; yet when you open one record, the value stored is actually 1.531. According to the Wiki Introduction to Fields - ServiceNow Wiki the underlying ...
Hi, For any user login session.established event script action showing system userEvent : session.establishedScript actiongs.log(gs.getUserName());//giving system user for any user login
I modified the ui macro 'user_show_incs' to only show active incidents. My question is, is it possible to only display this field ref decoration if there actually are active incidents for the caller on an incident? It is misleading to our Service...
Does anyone know of a good way to delete or inactivate a record if it no longer shows up in the data source? For example, I am importing group membership and if someone is no longer a group member in the data source, how can i have them taken out of ...
Dear all,Does anyone know if it is possible to change display values on sys_m2m_template?Thank you,Satoshi
Hello !Is it possible to manipulate HTML of taken survey by client script ? If I choose 'survey_master' table in client script, it doesn't work.I want to manipulate form, for example inserting image to HTML against text.Is it possible ?
Hello all:I haven't quite wrapped my head around workflows, but is it possible to run a workflow when a record is updated? Keep in mind for this, I cannot use an order guide because the REQ (sc_request) record needs to be created from an e-mail inbou...
Hi all,So, I am trying to apply a template from a workflow activity.I tried this in the workflow activity, but to no avail, so any input or direction would be most appreciated.task.applyTemplate('u_template__1'); //u_template__1 is the name of the te...
I want to hide the reference icon on a specific set of lists that I've created. I don't want users to be able to click through or hover over the see the full view of the record I've created, just the fields in the list. I know I could probably cr...
Hi,Can we use variable in Encoded query, I am trying to assign a value to variable and use it in the encoded query it doesn't seems to be working. Can any one let me know how to do this. Below is the code, I wanted to replace the sysid highlighted wi...
Hi Can you help us with the following.Trying to integrate Netcool and ServiceNow. I see the events pass across the Socket Writer gateway(netcool) to Socket monitor on MID server (watching the Socket monitor port). But I am not seeing the alerts getti...
Hello,Is it possible to output a previous field value in a mail script? Something like this:<mail_script>var pdd = previous.due_date.getDisplayValue();template.print('previous due ' + pdd);</mail_script>Thanks!Mark Didrikson
Hello,Here is what I need to do:I have an Exchange distribution list which I regularly export by runningGet-ADGroupMember "<Distribution list name>" -recursive| select samaccountname,name | export-csv c:\temp\exported_names.txt -Encoding unicode -NoT...
Hello All,We are planning to install discovery and we are working on our development phase.When we performed a discovery scan , the Service Now instance has created records for laptops and desktops in COMPUTERS ci table. Our customer has asked us to ...
Hi guys, I like to know what kind of database are we using in ServiceNow.