we want to hide form action of create incident from form context menu of SIR form
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4 weeks ago
we want to hide form action of create incident from form context menu of SIR form after one incident is created from the security incident ?Is there any solution for this?
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3 weeks ago
I have created this script inlcude and called it from ui action but it is not working
Is there any error in the script?
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3 weeks ago
if you are populating INC in parent field of sn_si_incident then no script include required
current.active == true && new sn_sm.SMConfiguration().hasRole(current, "basic") && current.parent == ''
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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6 hours ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @Siva_Prasad
If your SIR record directly stores the linked incident reference (like u_related_incident):
This is cleaner and more efficient.
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
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