What all activities are recorded in update set

Mr_Blue
Tera Expert

Hello Guys,

What all activities are recorded in update set ? " Are user creation & group creation recorded in Update set ". ?

Can you please list me down the activities which are recorded in update set

 

Thank you in advance

1 ACCEPTED SOLUTION

AbhishekGardade
Giga Sage

Hello Bright:

What is an update set?

An update set is a group of customizations that can be moved from one instance to another. This feature allows administrators to group a series of changes into a named set and then move them as a unit to other instances. Update sets allow customizations to be developed in a development instance, moved to a test instance, and then applied to a production instance.

In short, update sets "record" your development efforts in ServiceNow so that you can move them from Development to Production.

When do update sets track your customization?

  • Where the table has an update_synch dictionary attribute.
  • Where there is a special handler to track changes to multiple tables.
  • Where the administrator has not specifically excluded a field from updates.

In short, the update set captures the system configuration changes you make to the system. This includes, but is not limited to:

  • Tables
  • fields
  • form layout
  • list layout
  • business rules, client scripts, script includes, and other scripts
  • workflows
  • system properties

What it does NOT capture is your transactional data like

  • Incidents
  • Users
  • Groups
  • Email

I hope that helps.

For best information, refer here...

Get started with update sets

System update sets

Documentation | ServiceNow Developers

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

Thank you,
Abhishek Gardade

View solution in original post

5 REPLIES 5

ktjstn
Kilo Expert

user creation is not added automatically in update set anything that has to do with adding new Record unless you press the Add to update set context link.

Elijah Aromola
Mega Sage

Configurations are automatically recorded in update sets. Things like client scripts, business rules, UI Actions, etc. Things that are considered data, like users, groups, group associates (records on sys_user_grmember) don't get saved automatically. You can manually add these records to your update set by clicking the UI action in the bottom left corner.

Please mark this as helpful/correct if it answered your question!

weikiat_guaz
Giga Expert

This article is on 2016, but is a good introduction. https://www.servicenowelite.com/blog/2016/8/7/update-sets