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07-30-2019 07:17 PM
Hello Guys,
What all activities are recorded in update set ? " Are user creation & group creation recorded in Update set ". ?
Can you please list me down the activities which are recorded in update set
Thank you in advance
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07-30-2019 10:18 PM
Hello Bright:
What is an update set?
An update set is a group of customizations that can be moved from one instance to another. This feature allows administrators to group a series of changes into a named set and then move them as a unit to other instances. Update sets allow customizations to be developed in a development instance, moved to a test instance, and then applied to a production instance.
In short, update sets "record" your development efforts in ServiceNow so that you can move them from Development to Production.
When do update sets track your customization?
- Where the table has an update_synch dictionary attribute.
- Where there is a special handler to track changes to multiple tables.
- Where the administrator has not specifically excluded a field from updates.
In short, the update set captures the system configuration changes you make to the system. This includes, but is not limited to:
- Tables
- fields
- form layout
- list layout
- business rules, client scripts, script includes, and other scripts
- workflows
- system properties
What it does NOT capture is your transactional data like
- Incidents
- Users
- Groups
I hope that helps.
For best information, refer here...
Documentation | ServiceNow Developers
Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade
Abhishek Gardade

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07-30-2019 07:20 PM
user creation is not added automatically in update set anything that has to do with adding new Record unless you press the Add to update set context link.

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07-30-2019 07:20 PM
Configurations are automatically recorded in update sets. Things like client scripts, business rules, UI Actions, etc. Things that are considered data, like users, groups, group associates (records on sys_user_grmember) don't get saved automatically. You can manually add these records to your update set by clicking the UI action in the bottom left corner.
Please mark this as helpful/correct if it answered your question!
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07-30-2019 07:49 PM
This article is on 2016, but is a good introduction. https://www.servicenowelite.com/blog/2016/8/7/update-sets

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07-30-2019 08:03 PM
Hi Bright,
Good Day! Kindly refer the below links for detailed info 🙂
Thanks,
Priyanka R