What do you do if the change implementation is failed?

[pavan3]

What do you do if the change implementation is failed?

Regards,

Pavan Kumar

[Aman Singh_ · Accepted solution]

Hi,

You can follow the Change Backout plans, and then cancel the change.

Please mark Correct✅/helpful if applicable, thanks!!

Aman

[Aman Singh_]

For reading and training purpose wrt Change Module you can have a look at

https://community.servicenow.com/community?id=community_article&sys_id=db84cf4adbe154105ed4a851ca961...

https://nowlearning.service-now.com/lxp?id=overview&sys_id=2a85b0341b7c501080e70d076e4bcbe4&type=pat...

thanks,

Aman