What does Timeline [sn-component-workspace-timeline] Ribbon component displays?

ashwanikumar
Tera Expert

‎10-21-2019 03:32 AM

Hi All,

What does Timeline [sn-component-workspace-timeline] Ribbon component displays?

I created following ribbon component but it always shows 'No configuration available'

find_real_file.png

 

find_real_file.png

 

 Thanks,

KUMAR

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3 REPLIES 3

Jonathan Marsh
Tera Contributor

‎11-07-2019 12:23 PM

I second this inquiry. Having the same issues. I also noticed that demos showed ribbon components like "recent records" but I only see 3 available.

0 Helpfuls

Peter Xiang
Tera Expert

‎03-03-2020 07:10 PM

I also encountered the same problem and hope someone can answer it, many thanks.

0 Helpfuls

Rati2
ServiceNow Employee
ServiceNow Employee

‎04-23-2020 01:34 AM

Came across this in the ServiceNow docs as I was trying to solve this issue for myself...

"If the Resolution Shaper Configs table (sys_resolutionshaper_config) does not have a record for the current entity table, the timeline component displays a message that a configuration is not available"

I followed accordingly and realised the record indeed wasn't in the Resolution Shaper Configs table. Added the record with the appropriate fields and the problem was solved. 

I hope this helps you guys!