What is max length of Work Notes on an Incident form

Charles Hong
Mega Expert

Hello - i am trying to figure out what the max character limit is on 'work notes' on the incident form. When i try to right click to see the dictionary on 'work notes' it won't let me when i can do so on other fields on the Incident form. Anyone know how can i figure this out? thanks. 

1 ACCEPTED SOLUTION

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

You can always go to the incident talbe and look up the value through there

find_real_file.png

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4 REPLIES 4

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

You can always go to the incident talbe and look up the value through there

find_real_file.png

Hi there,

This is not correct. 4,000 is not the limit. Yes, you would think so looking at this visually. Though actually, everything equal or above 256 is unlimited. Or in technical details not unlimited, untill you reach database limitations or something. Though you could easily have characters far above 4,000.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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I never said 4000 is the limit i was showing him where to find the value 🙂

in this case the limit is 4000 characters?, do you guys know if there is actually a character limit or how does a Journal Input works,